Vision, Mission and Guiding Principles Statement
Memphis-Shelby County Airport Authority

Our VISION

Transforming America’s Distribution Center into America’s Aerotropolis.

 Our MISSION

Remain a World Class Aviation Center.

 Our GUIDING PRINCIPLES

                  1.      Maintain a culture of integrity and collaboration.

2.      Aggressively pursue the safety and security of our customers, stakeholders and community.

3.      Recognize the importance of employees to the success of the Memphis-Shelby County Airport Authority by maintaining a culture of open communication and respect among all team members.

4.      Maintain our position as a leader in diversity and inclusion.

5.      Expand the strategic role of aviation as the regional and global economic engine of Memphis’ quadra-modal transportation hub.

6.      Maintain and build upon our status as both a “World Leader in Air Cargo” volume and service, and the “Nation’s Hassle-Free Passenger-Hub Airport.”

7.      Continue to be recognized as a model airport for prudent financial and business policies.

8.      Maintain a culture of continuous improvement.

9.      Be customer-service driven in all that we do.