International Travel

Arriving Passengers

  1. Immigration
    All passengers arriving on an international flight are required to go through immigration. Be prepared to show your passport and completed arrival forms. The arrival forms should have been given to you on your flight. If you do not have them, additional forms are available before getting in line.
  2. Baggage Retrieval
    You will be required to collect your bags from the carousel and take them to customs for inspection.
  3. Customs / Agriculture
    Have your passport and customs declaration forms ready. You must declare all U.S. currency in excess of $10,000 and all merchandise to be used for business purposes. You must also declare any fruits, vegetables, seeds, plants, meats or live animals. You will either be cleared, or asked to undergo further screening.
  4. Baggage Recheck
    At Memphis International Airport everyone is required to recheck their bags. If Memphis is your final destination you will need to pick up your bags from baggage claim B. If you are connecting on, your bags will be rechecked on to your final destination.
  5. Security Check
    Since you have had access to your bags and you are still in a secure area, you will be required to go through security one more time. There is a dedicated security screening located in the international arrival area.
  6. Connections
    Please check the departure information screens throughout the airport for your gate number and departure time.
  7. Welcome to Memphis
    If Memphis is your final destination please follow the signs to baggage claim B on the lower level.

International Departures

Please arrive for your flight two hours before the scheduled departure. Make sure you have all of your travel documentation and passport. Memphis International Airport has Foreign Money Exchange Centers if you need to convert some money for your trip.

International Business Service Center / Travelex

The International Business Service Center / Travelex is in ticket lobby B. Phone: (901) 922-8090.
Hours (subject to change): 7 a.m. - 7:00 p.m. Monday-Friday; 9:00 a.m. - 6:00 p.m. on Saturday and Sunday.

The International Business Service Center / Travelex kiosk has accumulated some helpful tips over the years concerning money and travel.

  • Avoid the need to find foreign currency abroad; ensure you have enough before you go.
  • Familiarize yourself with the denominations and values of the currency you will be using.
  • Using credit cards abroad may incur service fees in addition to exchange rates that are not known at the time of purchase.
  • Use any coins you acquire while traveling in their country of origin as most bureaus will refuse to accept them.
  • Familiarize yourself with any exchange regulations in countries you will visit.
  • Purchase all of the foreign currency you need before you go in order to avoid line-ups and multiple service charges.

In addition to offering more than 100 currencies, International Business Service Center / Travelex offers:

  • Foreign Currency
  • Travelex Travel Insurance
  • Western Union and Travelex money transfer
  • Fax and Photocopy Services
  • Money Orders
  • Notary

Foreign Currency Exchange is available for most countries except those that are currently restricted. Currency for countries that accept the Euro is usually available for walk-ups:

Countries accepting the Euro:
Austria, Belgium, Finland, France, Germany, Greece, Italy, Luxemburg, Netherlands-Holland, Portugal, Ireland and Spain.

Other currency available for walk-up:
Hong Kong
United Kingdom

Other currencies are available but require 2-day advance notice.

Coins are not bought or sold for any foreign currency
International Business Service Center / Travelex will purchase any banknotes left over at the end of your trip at the same exchange rate for which you bought them. For a nominal fee, the Buy Back Plus Program lets you avoid the need for exchange bureaus on your travels and protects you when exchange rates fluctuate. This extra protection must be completed within 31 days of the original transaction and at the same location.

Foreign Language Translation

Delta Air Lines has an agreement with the AT&T language line which puts passengers on the phone with an interpreter of any language in a matter of minutes.